NELC_BYTE TECH Terms and Conditions
NELC-BYTE TECH - Client PortalTerms and Conditions
1. Introduction
These Terms and Conditions govern all services provided by our company, including web development, website hosting, and domain registration. By using our services, you agree to comply with these terms.
2. Web Development
2.1 Project Scope
All project requirements must be clearly provided before work begins. Any additional features requested after the project has started may incur extra charges.
2.2 Payments
A deposit is required before development starts. Final payment is due upon completion or before website handover.
2.3 Revisions
Projects include a defined number of revisions. Additional revisions outside the agreed scope may result in additional fees.
2.4 Delivery Time
Delivery timelines depend on client responsiveness and completion of required content. Delays in providing content or approvals may extend delivery time.
3. Website Hosting
3.1 Service Availability
We strive to maintain high uptime, but we do not guarantee uninterrupted service due to factors beyond our control.
3.2 Resource Usage
Clients must use hosting resources responsibly. Excessive CPU, RAM, or bandwidth usage may require an upgrade or may be restricted.
3.3 Prohibited Content
Hosting accounts may not contain illegal, harmful, or abusive content, including malware, spam tools, or copyrighted materials without permission.
3.4 Backups
We perform routine backups, but clients are responsible for maintaining their own copies. We are not liable for data loss.
4. Domain Registration
4.1 Availability
Domain registration is subject to availability and approval by relevant registries.
4.2 Pricing
Domain pricing may change according to registry fees. Clients will be informed of pricing adjustments before renewal.
4.3 Renewals
Clients are responsible for renewing domains before expiry. Failure to renew may result in loss of the domain.
4.4 Transfers
Domain transfer requests must be made in advance and may require additional verification.
5. Billing and Payments
5.1 Invoices
Invoices must be paid on or before the due date.
5.2 Suspensions
Accounts with overdue payments may be suspended until the balance is cleared.
5.3 Refunds
Domain purchases, SSL certificates, and completed development work are non-refundable.
6. Client Responsibilities
Clients must provide accurate information, website content, login details, and any required documents in a timely manner. Clients are responsible for securing their login credentials and preventing unauthorized access.
7. Liability
We are not liable for technical failures, data loss, security breaches, downtime, or any damages caused by third parties or factors beyond our control.
8. Service Termination
We reserve the right to suspend or terminate services for:
-violation of these terms
-hosting of illegal or harmful content
-abusive behavior toward staff
-repeated payment issues
-Clients may cancel services at any time but no refunds will be issued for unused periods.
9. Modifications to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our official platforms.